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SHIPPING POLICY
How do you make the delivery of my purchase?
The delivery of the orders is made through a logistics provider, hired specially to do home deliveries all over the world.
We also make deliveries in the USA and or by
What is the shipping time and cost?
The delivery time is 24-48hs after the purchase is confirmed. We do our best to deliver the same day!
Once you confirm your purchase, we will send you an email with the details of the delivery schedule.
The shipping cost is between $2.00 - $10.00 depending the Country.
If the person who made the purchase is not found, can someone else receive the purchase? Once you confirm your purchase, we will be contacting you via whatsapp to coordinate the delivery. There you can inform us if you authorize another person to receive the order. You can also send us an email to linmar@cwpanama.net to inform us.
RETURN POLICY
If you receive a damaged product, you consider that an error was made with the products delivered or you have some inconvenience with the delivery, you can e-mail to linmar@cwpanama.net with the details of what happened. You have 90 days from the receipt of your product, to make any type of claim and request a change or refund.
The changes or returns are on our own. That is to say that they will not have any additional cost for you.
The important thing is that the product is in the same state that you received it and keep its original label and packaging.
We will not be able to accept the return if there is a sign of use.
In case of opting for a refund, you will receive a credit in Tender Me USA for the same amount of the purchase made previously, which you can use to buy what you want.